Give the seller a chance
Give the seller a chance to correct any problems before you complain to someone else. If they can't or won't help, contact your provincial or territorial consumer affairs office.
If you've just bought something that you're not happy with, contact the business right away.
- Good businesses will be pleased to fix any mistake they've made or replace a faulty product. For tips and tools on how to complain effectively, visit the Complaint roadmap.
- You can also contact Your Provincial or Territorial Consumer Affairs Office for help.
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